Access to Surgery

• Policy Framework
• Why am I waiting?
  • How the prioritisation of patients works
  • What the waiting times indicate
  • What factors influence waiting times
  • Unsatisfied patient?
• Surgery Wait List Reports
• Questions
  • Questions to ask your General Practitioner
  • Questions to ask your Specialist
• Information for patients
  • Waiting Times and Definitions
  • Elective Surgery Coordinators
• Information for General Practitioners
• Publications
• Useful Links

What to do if a patient is not satisfied with their waiting time

If the condition of the patient has deteriorated, your general practitioner may be able to discuss your situation with your specialist or alternatively refer you back to your specialist for a reassessment of your condition.

Patients should not hesitate to discuss changes in their situation with their general practitioner. Your GP may also be able to refer you to a specialist in a facility with a shorter waiting list.

Many facilities in Queensland Health have an elective surgery coordinator. Your coordinator may also provide additional advice as to an appropriate course of action.

Patients with an appropriate level of private health insurance or the ability to pay may consider having their condition treated in a private facility. Your GP will be able to refer you to a specialist should you wish to pursue this option. It is advisable to discuss all fees you may incur with your specialist.